Shipping & Delivery
All orders ship through AUSTRALIA POST for a flat rate of $7.95
When will my order ship, and when can I expect to receive it?
All orders are processed within 2-3 business days. We do not ship or process orders on weekends or major holidays. All parcels are sent from Gold Coast Queensland, and ship via Australia Post, which generally takes 2-4 business days to deliver.
We are not currently set up to auto-ship internationally. However we are happy to supply you with a shipping quote. Please email us for more information.
Once your order has shipped, you will receive an email with tracking and confirmation information. Please allow 24-48 hours for the tracking code and link to be activated.
Can I change my shipping address after my order is placed?
We are unable to make any modifications to an order after it has been processed. Upon check out, please confirm your shipping details are entirely accurate before completing your order.
Returns & Replacements
Upon receiving your order, please confirm the contents of the package are entirely accurate before using the product.
Please contact us via email to report any lost, broken or missing items.
Should you need to return an unused purchase, please email firstname.lastname@example.org to make arrangements.